“Listen to me, ma’am,” the operator told a panicked Melissa Doi during a 20-minute phone call. “You’re not dying. You’re in a bad situation, ma’am.” . . . “I’m going to die, aren’t I?” Doi asked the dispatcher. “Please God, it’s so hot. I’m burning up.” The operator encouraged Doi to keep her composure: “Ma’am, [...]

Is the emergency operator there to save you, serve you, or control you? – Locked Trace Assume Lethal HANLEY: Hi, I’m on the 106th floor of the World Trade Center. We just had an explosion up here. FDNY: What building are you in, sir? One or Two? HANLEY: That’s One World Trade. FDNY: Sit tight. [...]

Apologies if this post features poor grammar, word choice, or spelling. I just got mugged by a couple thugs down by the 7-11. What happened? I was walking up to the local 7-11 at around 1:10 AM. Some guy was yelling “Hey, your sister is hot” at a couple walking down the block. I figured [...]