Operator Speaking by Zachary Constantine
 

9-1-1 … Is this an emergency?

2009-08-31 08:10:47 // The Operator
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I’ve been keeping the dispatch scanner playing quite a bit lately – for the most part, public servants go about their work with expert aplomb (and it adds to an understanding of the causal relationships oft-hidden in the city to associate a patrol car prowling by or the klaxon sirens with actual events) … but sometimes, in some officers’ voices, there’s a tickling hint of sarcasm which belies how police officers view their work.

Operator Speaking: Listening in on 911 Dispatch

2009-08-31 06:40:39

I love how they talk slower when they feel like there’s no reason to go to the scene.

2009-08-31 06:41:01

“Arguing with an ex-boyfriend who’s been … staying … there, … not … physical, … and … there’s … no … weapons”

2009-08-31 06:41:28

Reading between the lines:

“So why’d you call..? We don’t prevent crime we’re only here to clean up the mess and drag criminals off. Call back when you’ve got a knife in your neck.”

2009-08-31 06:41:48

You noticed that?

2009-08-31 06:44:00

lol nice. and i have noticed that. a little….. more…. drawn out that it normally would be

2009-08-31 06:44:28

Funny how that works.

The implications aren’t pretty, however, they’re unavoidable: the officers know that they’re on a public broadcast (disappointing, in a sense) and cannot overtly voice their frustrations. Common errors in the mechanics of language suggest a lower order of intellect in some cases. Your local police force are not the best and brightest of the community – they are, however, the only ones who stepped up to the calling.

… but when it comes down to your personal safety, there is one thing you really need to bear in mind:

They’re not paid to protect you and they’re not paid to care.

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